Last Revised: November 08, 2024
Welcome to gugwa! By using our mobile messaging program (the “Program”), you agree to abide by these SMS Mobile Message Terms and Conditions (“Program Terms”). These terms form an agreement between you and us, gugwa ("we," "us," or "our"). By opting into or participating in the Program, you accept these Program Terms, including your agreement to resolve any disputes as described below.
User Agreement to Receive Text Messages
By joining the Program, you agree to receive SMS or MMS mobile messages from gugwa at the phone number you provided when you opted in. Messages may be sent via an automatic telephone dialing system or other technology. Participation is not a condition of purchase. Message frequency may vary. Message and data rates may apply.
Opting Out of the Program
If you wish to stop participating in the Program, text "STOP" in response to any mobile message you receive from us. After we process your request, you may receive a confirmation message. Please note that this is the only reasonable means of opting out. Verbal requests or messages other than "STOP" will not be honored as valid opt-out requests.
Duty to Notify and Indemnify
If you decide to stop using the mobile phone number you provided (e.g., by changing numbers, canceling your plan, or transferring ownership), you must notify us and complete the opt-out process to avoid messages being sent to the new holder of the number. You agree to be responsible for any costs or claims that arise from your failure to do so.
YOU AGREE TO INDEMNIFY US against any claims or liabilities arising from your failure to notify us about your change of phone number, including claims under the Telephone Consumer Protection Act (TCPA).
Program Description
Participants in our Program will receive information on upcoming events, special promotions, and other offers from gugwa. The frequency of messages may vary, and message and data rates may apply.
Cost and Frequency
Standard message and data rates may apply. You will receive recurring mobile messages, and additional messages may be sent based on your interaction with our Program.
Support Instructions
If you need help or support regarding the Program, you can text "HELP" to any message you receive, or you can reach us via email at support@gugwa.com. Please note that email is not a valid method for opting out; please follow the opt-out instructions above to unsubscribe.
Disclaimer of Warranty
The Program is offered on an “as-is” basis. It may not be available at all times, and we do not guarantee its availability or reliability. Delivery of messages depends on the effectiveness of transmission from your wireless carrier, which is beyond our control.
Participant Requirements
To participate, you must have your own wireless device capable of two-way messaging, use a participating wireless carrier, and be a subscriber to a text messaging service.
Age Restriction
You may not participate in our Program if you are under the age of 13. If you are between the ages of 13 and 18, you must have the consent of a parent or legal guardian to use this Program. By using our Program, you acknowledge that you meet these age requirements.
Prohibited Content
You agree not to use our Program to send any prohibited content, including, but not limited to:
Fraudulent, harassing, or threatening content.
Objectionable material, including profanity, obscenity, or discriminatory content.
Malware, viruses, or other harmful code.
Content that violates any laws or regulations, including HIPAA-related information.
Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to the Program, including the enforcement or interpretation of these terms, shall be resolved by binding arbitration administered by the American Arbitration Association (“AAA”) under its rules. Each party will bear its own arbitration costs unless the arbitrator orders otherwise.
Class action and collective arbitration are not permitted under this agreement, and you may only bring claims against us individually.
This arbitration agreement shall survive termination of the Program. If arbitration is not applicable, disputes will be handled in a small claims court.
Miscellaneous
By participating in the Program, you warrant that you have the necessary rights, authority, and permissions to accept these terms. Any failure to enforce our rights under this agreement shall not constitute a waiver of those rights.
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect. We reserve the right to update or modify these terms at any time, and such changes will take effect once communicated to you. By continuing to participate in the Program after such changes, you agree to be bound by the updated terms.
Contact Information
For any questions or concerns about these terms, please contact us at:
gugwa | Studio Soo
4043 N Ravenswood Ave, Ste 115
Chicago, IL 60613
(312) 725-8233
gugwa Glenview
630 Milwaukee Ave, Ste 240
Glenview, IL 60025
(708) 695-4086